The AI software and channel manager for your vacation rentals that replies like a person on Airbnb, Booking.com and Vrbo: in their language, at any hour, without making anything up.
Two jobs. One panel.
Operations and guest care, in one place and talking to each other.
Your bookings and calendar, up to date on their own
This is what the industry calls a PMS with a channel manager: the software that runs your bookings, your prices and your calendar across every portal at once.
- Your portals connected: Airbnb, Booking.com and Vrbo
- One single calendar: bookings, blocks and availability
- Rates and fees published to every portal on their own
- Prices that adjust themselves every day, with PriceLabs
- Every booking in one list, with the real money
- Your own direct-booking site, charging through Stripe
- Time-limited access for technicians and cleaners, with a Nuki lock
- Online check-in with ID or passport, and the guest register ready for SES.Hospedajes
Your guest, looked after at any hour
An AI that sounds like a person, in each guest's own language, seven days a week.
- Replies in the portal's own chat, in their language
- Opens the door after verifying the booking, if you have a Nuki lock
- Spots issues and only pings you when it matters
- Schedules cleaning off the real check-out: with Turno or your team's own app
- Arrival SMS and review replies
- Learns on its own: from your past chats and every reply you make
The usual doubts.
What if the AI makes something up?
It doesn't make up anything about your property. Times, rules, wifi or prices come only from your property details and the booking. If something isn't there, it doesn't guess: it tells the guest it will check and lets you know.
Will it sound like a robot?
No. It writes like a friendly person, in the guest's language and with your rules. The guest reads it in the Airbnb, Booking.com or Vrbo app they already use. And anything delicate, like a complaint, it passes to you.
Do Airbnb and Booking.com allow this?
Yes. We connect the way they offer to management software, through a “channel manager” (a go-between that brings your listings together in one place). Nobody logs in with your password. We are not partners of Airbnb or Booking.com: the account you connect is your own.
I already use other software. Do I have to drop it?
No. Try it free for 30 days, no card needed. Connect a single property, leave the rest where they are and compare. If you're not convinced, nothing has changed.
Do I have to teach it everything from scratch?
No. When you connect Airbnb or Booking.com, it reads the conversations the portal still keeps (the weeks before you connect) and learns what you answer and how you resolve each situation. Then it keeps learning on its own: from what you answer by hand, how you close each issue and what it asks you when it doesn't know something. You can see everything it has learned on each property, and remove anything you don't want.
Do I have to set my prices by hand?
Not if you don't want to. Connect your PriceLabs account (a dynamic pricing tool; its subscription is paid separately, to them) and an algorithm sets each night's price based on demand, within the minimum and maximum you choose. It publishes to all your portals on its own. And if you'd rather set prices yourself, change them once on the calendar and they reach every portal.
Do I need to install anything or know about computers?
No. It works in your browser (Chrome, Safari…), nothing to download. And if you prefer, we'll help you set it up on a video call.
Do I need a smart lock?
No, it's optional. If you have a Nuki (a lock you open from your phone), the AI can open the door for the guest. If not, it explains how to get in: keys, a key box or a code. Same with cleaning: if you use Turno (a cleaning app), you connect it; if not, your team gets its own app with us, included.
Can I let a technician or the cleaners in without being there?
Yes, if you have a Nuki lock. You create an access for that property with a start and end day and time, and send them the link by SMS, by email or straight from your phone. They open the door from their phone, with no account or app, and only within that time. You see every time they open it and can cut it off in one click whenever you want.
Does it handle guest registration for the police (SES.Hospedajes)?
Yes. If you switch it on for a property, every guest uploads their ID card or passport from their phone before arriving, with the details Spain's Ministry of the Interior asks for (RD 933/2021). You download it by dates and property: the SES.Hospedajes file ready to upload, or Excel and CSV for other countries. Photos are encrypted and deleted 30 days after check-out. What it doesn't do is send it for you: you upload the file on the SES.Hospedajes website.